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Fontke.com>Help
  • 1. What If I Forgot My FontKe Account?

    You can click "Forgot Password" or visit http://en.fontke.com/user/lostpassword and input your e-mail address and we will send a link to your e-mail. At the front of the email, it says, "Hi, XXX", then XXX is your username. If you wanto reset your passeord, you can click the link below your username and reset your password.

  • 2. What If I Can Not Log In My FontKe Account?

    To make sure you input the right username and password.

    A. You should distinguish your username from your nickname. Only username can be used to log in.

    B. You should not input more than 20 characters.

    If you still can not log in, you should find your password back. You can click "Forgot Password" or visit http://en.fontke.com/user/lostpassword and input your e-mail address and we will send a link to your e-mail so you can click and reset your password.

  • 3. How to Set a Safer Password?

    It could be any combination of numbers, capital letters, small letters and signs within 6-20 characters.

    To be safer, you should not use regular password such as 123456, 654321, 666666, 888888, abc123, qwerty, your phone number, your birthday. You should use such as Gklfd_157, aM%89712& etc. And you should change your password regularly and make a copy of it in case of forgotten.

  • 4. How Can I Change My Log-in Password?

    You can find it under your "My FontKe" menu when you log in and you will be requested to input your original password and the new password.

  • 5. How Can I Unbind My FontKe Account with My QQ, Wechat, Alipay, Weibo and Facebook account?

    After you log in the account, you can find it under your "Account " menue and click to unbind.

    We are committed to provide better service. But sometime, the third-party might upgrade its API so the log-in with third-party account could be affected. If you have a problem, please contact us at support@fontke.com.

  • 6. How Can I Bind My FontKe Account with My QQ, Wechat, Alipay, Weibo and Facebook Account?

    After you log in your FontKe account, you can find the "Bind " under your "Account" menu and you just choose the third party account you want to bind.

    We are committed to provide better service. But sometime, the third-party might upgrade its API so the log-in with third-party account could be affected. If you have a problem, please contact us at support@fontke.com.

  • 7. How Can I Log-in FontKe.com with My QQ, Wechat, Alipay, Weibo and Facebook Account?

    A. For new users

    You can click "Log-in" and choose "Log-in with QQ", "Log-in with Wechat", "Log-in with Alipay", "Log-in with Weibo" or "Log-in with Facebook", click your head shot and fill up related information to log in.

    B. For Registered Users

    You can click "Log-in" and choose "Log-in with QQ", "Log-in with Wechat", "Log-in with Alipay", "Log-in with Weibo" or "Log-in with Facebook", click your head shot to log in.

    We are committed to provide better service. But sometime, the third-party might upgrade its API so the log-in with third-party account could be affected. If you have a problem, please contact us at support@fontke.com.

  • 8. How Can I Log-in FontKe.com?

    You can click the "Log-in" button to log in with your correct username and password and verification code.

  • 9. What Is My FontKe Nickname?

    The nickname is shown to other users and you can change it.

  • 10. What Is FontKe Account?

    Your account (as in username) is the only identity on FontKe.com which can not be seen by other users and can not be changed once set. The length of username shall not be longer than 20 characters.

  • 11. What If I Forgot My Fontke Log-in Password?

    You can click "Forgot Password" or visit http://en.fontke.com/user/lostpassword and input your e-mail address and we will send a link to your e-mail and you can click the link to reset your password.

  • 12. How Can I Registered?

    You can click the "Register" button (http://en.fontke.com/user/register) and follow the reminders to input your username, nickname, password, confirm password, and your e-mail address and the verification code to complete the registration.